Legal Services Offshore blog
Matter-folder maps for offshore legal support teams
Document where approved matter records belong and make missing or ambiguous locations visible to the firm.
Defined workflowAttorney review gatesPractical escalation
Map the approved structure
List the matter identifier, folder purpose, source system, and owner using the firm’s current naming rule.
Do not relocate by guesswork
A similarly named folder is a question, not permission to move or merge records.
Review exceptions
Give the firm a dated list of empty, duplicate, or inaccessible locations with links to the evidence.