Legal Services Offshore blog
Billing-narrative review support for law firms
Check time-entry narratives for required fields and obvious gaps while lawyers and managers control billing judgment and client communications.
Check against the firm standard
Compare entries with the firm’s approved requirements for matter, date, task description, timekeeper, and supporting reference. Record the exact missing field instead of rewriting the lawyer’s description.
Flag ambiguity, do not infer
Duplicate entries, unexplained blocks of time, and descriptions that do not identify the work should go to the designated reviewer. A support role should not decide whether time is billable or how a client will view it.
Preserve the approval trail
Keep the original entry, question, correction instruction, and reviewer together. The firm approves edits, write-offs, invoice release, and any response to a billing concern.